Tranquilo  stands by the quality of our products.  If there are any product defects, please send us a photo of the issue to we will do everything we can to solve the problem by repairing or replacing damaged accessories or in the worst case your monies will be refunded

We accept returns of unused/unopened products purchased from our website up to 30 days from receiving the shipment.  
20% return fee will be charged .
Tranquilo  is not responsible for return shipping charges.  Returns can be shipped to: Tranquilo SunShade, Po Box 1081, Haruzim 6091700, Israel. 
Please include a brief note with your contact information, order details, and reason for return.

Please contact us with any questions at

There are no terms of service for this store